Returns & Exchanges

  • We accept returns and exchanges of unused and unopened merchandise within 14 calendar days of purchase with a receipt.

  • All returned items must be in original condition with no damage or marks; shrink-wrapped or sealed products must be unopened.

  • Eligible refunds will be issued for the purchase price back to the original payment method.

  • Special orders will only be refunded if there is an error or defect.

Non-Returnable Items

  • Opened media (board games, cards, etc.)

  • Special order items 

  • Opened or used jewelry

  • Slime, squish balls, and other fidgets

  • Clearance items, mystery packs, and back-issue comic books